Any input on this? It is a serious issue as it prevents some users from opening SMART, since the action/login buttons are not visible.

Jeff - can you provide feedback here?

Is this on Mac maybe? I've never seen the login screen appear anywhere but perfectly centered on my windows machines.

What resolution specifically have you seen it occur? single monitor setup?

This happens on both Mac running parallels and on PC. It happens frequently. Going on right now in uganda. It isn't that the window isnt centered, it is that the size of the window prevents the login buttons from being pressed. Since the startup window isnt resizable the only fix is adjusting screen resolution.
From: jeffloun2 <smart-cs@alerts.assembla.com>
Sent: Tuesday, June 20, 2017 12:17:13 PM

Do you know what resolution these monitors are run at?

800x600 is smallest resolution my monitor goes to and it still looks fine on there. There is even enough room still,it seems like 600x480 would work as well.

There is a discussion of this and screen shot at

http://smartconservationtools.org/smart-forum/?place=topic%2Fcommunity%2FtgqmA-1IA8c%2Fdiscussion



From: jeffloun2 [mailto:smart-cs@alerts.assembla.com]
Sent: Tuesday, June 20, 2017 12:52 PM

Image not found...

windows 10 computer with a NVDIA graphics card.
"windows surface screen"

If possible I'd still be interested in getting the actual resolution.

Not particularly useful, but if the cursor is in the password field and you hit enter you will be logged into the software (So you don't actually need to use the login button).

I would be concerned other issues come up when the user logs in (really small icons). This has been an issue with eclipse: https://bugs.eclipse.org/bugs/show_bug.cgi?id=421383
I don't think it was fully resolved until the Neon release (SMART would need to upgrade; we are using Luna).

Here is a potential workaround:

1) right click on the smart.exe
2) select Properties
3) Under the "Compatibility" tab select "Override high DPI scaling behaviour:"
You can try all three options; but I think "Application" may be the one to use

Update: Application does not work, but "System Enhanced" sort of works:
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And "System" also appears to work but everything will be a bit fuzzy.

I was able to reproduce this with the windows scale of 175% on a 2560x1440 monitor only after restarting the OS. And once you log in you get other issues with icon size:

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This will be fixed by upgrading to eclipse oxygen which is part of the 6.0 release.

For windows to work around:
1) right click on the smart.exe
2) select Properties
3) Under the "Compatibility" tab select "Override high DPI scaling behaviour:"
You can try System or System Enhanced

This looks to be fixed now the upgrade to Oxygen has been completed.

No issues to report in 6.0.a4

On my new laptop 14" screen with a resolution of 1920x1080. Zoom level set to 150%. I tried various zoom levels (100, 125, 150, 175) and they all produced the same results.

I am getting the same issue with the build version 6.999.1
I can still log in but need to tab through the options and hit enter once I'm past the password.

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What happens if you try the instructions above for fixing this issue?

I tried the override DPI settings and no changes were visible when the application was restarted. Testing was done using 6.999.1

I'm testing on a 1920x1080 monitor and it's working fine for me.

I tested this on another monitor 2560x1440
At 100% zoom level it worked fine.
At 150% zoom level I saw what Darrin reported above (after restart of computer)
Overwriting the DPI settings to use System or Enhanced gave the same results as in the comment from 2017-06-20

There are some scaling details here:
https://www.eclipse.org/eclipse/news/4.6/platform.php#swt-autoscale-tweaks

Eclipse icons support scaling at 100% and 200%, not in between. When I tried to force it to scale to 150% it crashed.

The splash screen is a different issue - when the text is scaled there is not enough room for all the widgets.

I set the screen to scale at 200% which showed all the widgets and I was able to log in as normal. With the scale set to 200% the SMART application was difficult to use. I reset my laptop to be its recommended setting of 150%. Now SMART splash screen has all the options and I am then able to use SMART at a proper zoom level.
Testing was done with 6.0.a21

I did some more work on this and it needs testing on a high res screen.
rev 7727

Using smart7.win64.06242020 on a high res screen the splash screen now show all the options even though the wording and graphics bleed into each other.

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