Breakout issue management helps you coordinate fast moving teams. It presents a prioritized list of things to work on.
With Breakout you create issues and tasks as they emerge out of comments on the Flow page. You can mark any flow article as an issue, and put it on a list for the team to work on.
To mark a comment as an issue, select a priority number from the listbox on the top of the flow edit form. The numbers go from 1 to 5. Select priority 1 for items that you want to work on first, and priority 5 for items that you want to work on last.
You can also set the priority on the issue display page by clicking on the "priority" line in the right sidebar, selecting a priority number, and submitting.
To see the issues for a space,
select the Sort by Priority link on the top of the Flow page. This will show you issues, in priority order. It represents your current work agenda.
You can assign an issue to a team member. By default, issues are assigned to the person that creates the issue by setting a priority. On any item with a non-zero priority, you will see an "Assign to" field. This includes a list box where you can select any team member. You may need to invite new members to the Team so that you can find them in the assign list.
You will
see all issues assigned to you on the
user Issues page.
Remove items from the issue list by setting the priority to "none".
Hints
- Set items to priority 1 only if you need to work on them immediately, and keep the priority 1 list very short. This will ensure that you can get action when you need it.
- Ask your team members to look at the priority list and assign themselves items from the top of the list.
- Remove items from the priority list as soon as they are complete.
Why prioritized issues are better than scheduled tasks
When you assign tasks to dates or milestones, you create questions, questions like "how are we going to do that? What should we be working on to make that date?". When you assign priorities to issues, you answer questions, particularly the question "what should we work on today?"
Nothing every goes according to plan. If you have assigned tasks to a schedule, you need to rearrange many tasks when the schedule changes, or when the order of the tasks changes. This is wasted work. In contrast, when you change the priority of one task or issue, you move that one task, and you do not need to rearrange the other tasks.
- Opinion from Andy Singleton
Why I can't see all tickets from all my spaces in one page?